Location: Suva, Fiji
Program Background
Pacific Australia Skills is a significant Australian investment which stands to make a major contribution to supporting social and economic growth in the region through strengthening the skills and training sector across the Pacific and Timor-Leste. Pacific Australia Skills builds on the achievements of 17 years of Australian Government support for skills and training in the Pacific.
About DT Global
DT Global is shaping a future where sustainable development and innovation empower individuals, communities, and nations. We work in partnership with local stakeholders to foster inclusive prosperity, social equity, and environmental stewardship. Our global team of 2,500 staff and experts work in over 90 countries to solve complex problems in the peacebuilding, governance, economic development, environment, and human development sectors. With a track record of technical excellence and more than 60 years of international development experience and relationships, we deliver innovative solutions that transform lives.
For more information, please see www.dt-global.com
The Role
As the Manager, Academic Services, you will lead and facilitate the delivery of high-quality, student-centred academic and administrative services. This role is critical in ensuring a consistent and integrated approach to the student lifecycle and academic programs.
You will work closely with management and professional staff to align operational activities with strategic goals and promote continuous improvement.
Roles and Responsibilities
Your responsibilities will include:
- Design and implement student application and enrolment processes and forms
- Create, implement and maintain a system for applications, student offers and placements, enrolment, and student data
- Develop and implement policies relating to student applications, student selection, student offers and placements, onboarding and enrolment, graduation, student data retention and usage, and others as required
- Design training attendance forms and maintain student attendance records
- Maintain student records for reporting purposes
- Support the Monitoring Evaluation and Learning team with application, student and student cohort related data
- Develop and maintain regional registers for student complaints, student issues, student incidents, handling safeguard issues and other relevant registers as may be required
- Manage risks within the student engagement and graduation process
- Provide technical advice to support partner institutions to develop their own application, enrolment and compliance systems (where required)
- Any other tasks as may be required
Selection Criteria
Essential Experience and Knowledge
- Postgraduate qualifications and substantial experience in student services, academic administration, or a related field, including ASQA experience.
- Proven success leading service delivery functions in large, complex organisations within the skills and training sector.
- Exceptional communication and stakeholder engagement skills, with a collaborative approach to leadership.
- Experience implementing continuous service improvement, regulatory changes and strategy.
- Deep understanding of academic policies, regulatory frameworks, and governance processes in a skills and training setting.
Click on the link or copy paste it to access the full Terms of Reference for this position: https://tinyurl.com/3beh3hfc
How to Apply:
HOW TO APPLY
Click the link to apply: Manager, Academic Services
Please submit
1) Your CV
2) A cover letter addressing the selection criteria
APPLICATIONS CLOSE 22nd May 2025 Thursday, 11:59 pm Suva time
Should this role be of interest, we encourage you to apply as soon as possible. All applications will be reviewed on a rolling basis. Kindly note only shortlisted applicants will be contacted.
DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.
