2025-05-07 17:52:28
IT Support Assistant
0

About the Australia-Pacific Partnerships Platform

The Australia-Pacific Partnerships Platform is an Australian Government initiative funded by the Department of Foreign Affairs and Trade (DFAT) and managed by DT Global. It provides Pacific Countries with a suite of flexible, fit-for-purpose options that support broad governance and stable development outcomes.

You will be joining a team of experienced development professionals who are committed to sustainability, strengths-based capacity development, genuine partnership, gender equality and disability-inclusive development. We welcome applicants from all locations and encourage Pacific people to apply.

We have small ‘hubs’ in Suva, Canberra, Melbourne, and Brisbane where office space can be accessed, and the Support Unit team is predominately remote working and dotted over Australia and the Pacific.

For more information, please see http://www.partnershipsplatform.org

About DT Global

DT Global is shaping a future where sustainable development and innovation empower individuals, communities, and nations. We work in partnership with local stakeholders to foster inclusive prosperity, social equity, and environmental stewardship. Our global team of 2,500 staff and experts work in over 90 countries to solve complex problems in the peacebuilding, governance, economic development, environment, and human development sectors. With a track record of technical excellence and more than 60 years of international development experience and relationships, we deliver innovative solutions that transform lives.

For more information, please see www.dt-global.com

Position Description

Reporting to the Deployment Officer, the IT Support Assistant will provide operational, project and immediate response support for up- to 50 staff. This position is responsible for end-to-end IT support, including asset management, equipment set-up, troubleshooting and ongoing maintenance of the IT system. Key responsibilities also include managing software licensing, user onboarding and coordination with internal technical team.

Click on the link or copy and paste it to access the full Terms of Reference including the Selection Criteria for this position: https://bit.ly/4k2RzAx

Selection Criteria

Essential qualifications and experience

  • Degree in Information Technology or related fields, or equivalent experience.
  • Experience supporting all aspects of IT support or ticketed support system.
  • Experience working with Microsoft SharePoint, OneDrive, Office 365 and managing users in the Microsoft Entra environment.

How to Apply:

We welcome your interest in joining the Australia-Pacific Partnerships Platform as an Adviser. Please ensure you review the ToR before applying (click the link or copy and paste it into your browser):

To submit your application, kindly click on the ‘Apply Now’ button and ensure you upload your resume as part of the application process. You will also be required to provide a response in 160 words or less, to explain why you believe you are the ideal candidate for this position. Please note that we will only accept applications submitted through the online portal. Application Link – https://bit.ly/4k1UjP7

APPLICATIONS CLOSE Monday, 19 May 2025 at 11:59 pm AEST

Should this role be of interest, we encourage you to apply as soon as possible. Kindly note only shortlisted applicants will be contacted. CVs that focus on specific TOR requirements will be favourably regarded

DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.

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IT Support Assistant
DT Global
Information and Communications Technology
Closing Date
2025-05-19 17:52:28
Experience
3-4 years
Type
Job