About Trócaire

Trócaire is an International NGO. We work with local partners in the world’s most at-risk communities and with people in Ireland to tackle the underlying causes of poverty and injustice and respond to the crises they create. Together we bring about positive and lasting change for a just world. Trócaire works in up to 20 countries across Africa, Asia, Latin America and the Middle East. We work towards five goals:

• Promote Access to Justice;

• Achieve Climate & Environmental Justice;

• Ensure Women & Girls’ Protection, Voice & Influence;

• Save Lives and Protect Human Dignity and

• Mobilise the Public on the island of Ireland to achieve Global Justice.

Our work is rooted in Catholic Social Teaching and in our values of Solidarity, Courage, Participation, Perseverance and Accountability.

The Global P&C Partner (Surge) is a core team member of the P&C Division supporting different teams globally. Working with the Global P&C Manager, the Global P&C Partner (Surge) will take a leading role in capacity building, supporting and strengthening Trócaire by delivering innovative human resources best practice through recognised standards of excellence and by providing strong and responsive support to managers for effective people management. This role is supporting teams and managers distributed in different Trócaire offices across the world with the ability to adapt and shift the support from team to team based on the need. The role will respond to different operational and strategic demands of these teams and deliver a number of key strategic initiatives from the Trócaire People Strategy including projects related to Equality, Diversity and Inclusion (EDI), Talent Management, Wellbeing and Employee Engagement.

The role will report to the Global P&C Manager and work within a team of People & Culture professionals. The role is based in Maynooth, Co. Kildare – Ireland.

Key responsibilities

Organisational Development in EDI work practices:

• Drive, influence, guide and support the people aspects of organisational change in EDI and development in line with the Strategic Plan, People Strategy and Divisional plans.

• Provide ongoing professional guidance, coaching and support to management, as part of a continuous development programme that builds and grows their capacity to effectively manage people, deliver culture change and high performance.

Talent Management:

• Working with the rest of the P&C Team, ensure first class recruitment and selection practices are delivered. Support the development of new and innovative recruitment strategies that incorporate diversity and inclusive behaviours, maximise competitive reach and ensure delivery to meet business plans.

• Ensure continual focus on the employee experience to build and maintain engagement and retention.

• Develop and deliver talent management strategies for client groups.

• Proactively support the annual and quarterly salary and headcount budgeting and forecasting process.

• Collaborate with Learning and Development, to identify individual and organisational development needs and design interventions that facilitate achievement of operational objectives.

Performance Management:

• Drive and embed a high-performance management culture as a means of driving business improvement, through coaching the management team, and working with managers and employees to swiftly resolve individual performance/capability issues using appropriate tools.

Employee Engagement:

• Support country management teams in the employee engagement process and offer advice and on the necessary action plans and seek to continually improve work practices, to meet changing organisation needs.

Policy Development & Compliance:

• Support CMT’s and Country Offices to develop and implement high quality and effective P&C practices and country policies that align to global policy objectives.

• Ensure the development, integration and implementation of location specific and global P&C policy and procedures, in line with legislation and best practice.

Relationships & Employee Relations:

• Position the Global P&C Partner (Surge) as an integral part of the Division by developing effective working relationships with management, influencing and supporting the management team in the development and delivery of people strategies

• Manage employee relations issues including ongoing relations with the Union. Proactively consult, influence and negotiate with Union officials on local and organisational wide issues.

• Network with external counterparts (locally and internationally), professional bodies and stakeholders on emerging trends, innovations and current best practice.

P&C Information and Service Delivery

• Drive continuous improvement of P&C practices, processes and efficient use of the Trócaire People information system to ensure effective and efficient service delivery and data integrity.

Communications

• Drive and deliver P&C communications, technology systems and internal communication initiatives and ensure key cyclical P&C processes are communicated, understood and actioned effectively and on time.

Requirements

Essential Requirements

Skills

• The ability to develop and maintain excellent working relationships with management teams, P&C colleagues and employees with excellent Communication, Influencing, Coaching & Negotiation Skills.

• Project management and time management skills.

• Excellent organisational skills with particular attention to detail.

• Excellent ICT, analytical, statistical and report writing skills.

• Ability to lead and drive work on own initiative and to contribute as part of a team.

Experience

• 3-5 years relevant experience within a HR Business Partner role, with significant experience of managing and delivering on all HR processes.

• Demonstrated experience of developing and delivering on HR strategy in line with business needs and managing organisational change processes.

• Experience in successfully managing employee relations issues.

• Demonstrated experience in interpreting employment legislation, policies and agreements into workable solutions.

• Demonstrated experience in coaching, mentoring and developing HR team members.

• Demonstrable track record in EDI work practices.

Qualifications

• Relevant third level qualification in HR, Business or related discipline.

• CIPD member.

Qualities

• Interpreting the “Surge” aspect of the role with proactivity being flexible and adapting to dynamic and fragile contexts.

• Genuine interest in people, their well-being and their development in the workplace.

• A team player, a professional approach, self-awareness coupled with exceptional interpersonal skills.

Others

• An interest in and an empathy with the work of Trócaire.

Benefits

Trócaire offers a competitive package of salary and benefits. We have an excellent range of work life balance friendly policies including flexible working arrangements.

Closing date for applications is Friday 23rd May 2025.

Safeguarding Programme Participants-Children & Adults

Trócaire is committed to safeguarding people within our programmes from exploitation and abuse and has specific policies on this commitment (including a Global Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives. More information on Trócaire’s safeguarding policies available here.

Diversity and inclusion

We welcome diverse applicants to join our inclusive workforce.

Trócaire is an equal opportunities employer. We are an organisation that embraces diversity and inclusion. We welcome applicants from diverse backgrounds to bring their experiences and perspectives to Trócaire.

How to Apply:

To apply, please click here