Summary of the Position:

The Country Manager (CM) ensures high quality and cost-effective program/project implementation within the designated geographical area. The CM will be line management for senior project staff and support functions in HIAS Aruba. In coordination with the Country Director – Caribbean will provide strategic vision, context analysis, to ensure that HIAS’ operations in Aruba align with the Refugee Rights Framework.

Essential Functions:

Program Management:

• Contribute to the development and implementation of detailed strategic goals and visions for HIAS Aruba, ensuring alignment with HIAS’ Global Strategy.
• In coordination with the Country Director – Caribbean, manage the design and successful implementation of all programs offered by HIAS Aruba.
• Implementation of projects (including master support budget and coordinating input for donor proposals and reports) in HIAS Aruba.
• Collaborate closely with the Country Director – Caribbean to develop country program objectives.

Outreach, Representation, and Fundraising:

• Support Country Director – Caribbean in the liaison with key partners and stakeholders in Aruba, particularly governments, embassies, UN agencies, PRM, other donors and other NGO partners.
• Represent HIAS and networking in Aruba.
• Contribute to the active and strategic role of HIAS Aruba in humanitarian coordination mechanisms.

Human Resources Management:

• Ensure that capacity building is provided to all staff in HIAS Aruba.
• Ensure a positive work environment and compliance with HIAS’ Core Values and Code of Conduct in HIAS Aruba.
• Collaborate with the Country Director – Caribbean on personnel-related issues and ensure compliance with local labor laws and regulations.

Financial Management:

• Support the implementation of necessary financial and administrative systems to ensure compliance with legal requirements and HIAS’ global financial standards.
• In coordination with the Country Director – Caribbean, ensure timely financial reporting, audit, in-country financial legal compliance, and cash flow management.
• Provide effective oversight of all aspects of HIAS Aruba financial operations, consistent with laws, donor requirements, and HIAS policies and procedures.

Accountability:

• Ensure accountability through effective monitoring and impact assessment; comply with HIAS and donor policies, procedures, and requirements, at HIAS Aruba.
• Ensure that the voices of participants are consistently captured in the development, implementation and evaluation of country programs and projects.

Safety and Security and Emergencies:

• Ensure overall security and safety of staff in HIAS Aruba.
• Support the Country Director – Caribbean ensuring that updated safety and security policies and procedures are in place and implemented in HIAS Aruba.

Qualifications & Requirements:

• A minimum of five (5) years of experience in the NGO sector, specifically in humanitarian response settings; working as a senior project manager.
• Experience in the implementation of the integrated approach to humanitarian programs in close collaboration with other agencies, donors and NGOs.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and budget and accounting software.
• Experience developing and implementing project objectives, indicators, and budgets; experience in humanitarian and development interventions and work with vulnerable populations.
• Excellent strategic thinking and problem-solving skills; a flexible, creative, and collaborative working style.
• Knowledge of the context in Aruba.
• Commitment to HIAS’ mission and values and refugee protection.
• Fluency in English and Spanish. Knowledge of Dutch is a plus.

DISCLAIMER:

This job description attempts, in a general way, to describe the nature and level of work to be performed. As such, it may not be an exhaustive list of all responsibilities, goals, required skills, or the permanent location and scope of work. The location of the position may be subject to change based on programmatic needs.

Flexibility is essential in the development and growth of the organization. The ideal candidate will be comfortable in a changing work environment with critical deadlines. All team members may be required to perform tasks outside of their regular workday as part of the needs of the position.

All of our positions may require the willingness to travel, including to terrain in conditions that may be unsafe, if required; this includes those positions that do not typically travel that may be displaced for emergency response.

SELECTION PROCESS:

We are committed to a fair and respectful hiring process, and we make every effort to be responsive to each of our applicants. We prioritize communication and transparency with all of our candidates, even those who are not selected to move forward in the process. Here is a brief description of the current process:

Step 1: Submit your application through our platform.

Step 2: First approach with HR via call or email

Step 3: In-depth interview with Human Resources

Step 4: Panel interview with Immediate Supervisor and technical team

Step 5: Reference check and job screening

Step 6: Offer Letter

Step 7: Start your professional journey at HIAS

Note: Some of our processes may vary, and not all candidates advance to the next steps.

ABOUT US:

For over one hundred years, the Jewish community of HIAS (Hebrew Immigrant Aid Society) was founded in New York City, America’s gateway to immigrants. Helping Jewish people escape persecution and poverty in Eastern Europe, our founders were guided by the tradition, texts and history of the Jewish Community – a history of operation, migration and displacement. HIAS has helped generations of Jews who have faced violence just because of who they are, and HIAS continues its commitment to helping Jewish refugees anywhere in the world. Today, our clients come from different faiths, ethnicities and histories, as do our partners. We bring our experience, history and values to our work across 5 continents, ensuring that refugees today receive vital services and opportunities to thrive.

HIAS is a learning community, committed to diversity and inclusion. We work with integrity, accountability, transparency and are committed to the highest ethical standards. Our employees come from diverse backgrounds and life experiences to join our team in the United States and around the world. People who identify as black, indigenous or people of color, people with disabilities, people from the LGBTQ+ community, and people with life experiences of forced displacement or immigrants who have had the courage to apply. We are committed to building a diverse workplace that reflects our vision, mission and values.

VISION:

HIAS advocates for a world in which refugees find shelter, safety and opportunity.

MISSION:

Guided by our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

DIVERSITY:

HIAS is committed to inclusion and diversity in our workplaces. All of our applicants are considered without regard to race, color, national origin, ethnicity, religious creed, sex, gender, sexual orientation, physical, mental disability or medical condition, genetic information, pregnancy or familial status, age, protected veteran, political orientation or legally protected status.

SAFEGUARDING:

HIAS is committed to the protection of children and vulnerable adults and anyone else who is harmed or potentially harmed directly or indirectly by their contact and interaction with HIAS. We will not tolerate sexual exploitation or abuse, or any other form of harassment or neglect by our associates or associated personnel. Any candidate who receives a job offer from HIAS will be required to sign and follow the Code of Conduct and associated Safeguarding policies. All employees will be required to go through a successful reference check and vetting process which may include criminal records. HIAS participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this scheme, we will require information from candidates from their previous employers about sexual harassment, abuse or exploitation during the time they were employed, or any other incidents that were under investigation when the candidate left their employment. HIAS will also share information when requested by other organizations as part of their recruitment process. By submitting this application, the candidate confirms his/her understanding of the selection procedure.

How to Apply:

Please submit your resume, cover letter and application to our website: Aruba Country Manager – Careers At HIAS