Position Title: Staff Travel Assistant

Reference Code: VN 020/2025

Job classification: G-5

Duty station: Manila (Global) Administrative Centre (MAC)

Type of Appointment: One-year fixed term with possibility of extension

Salary: Php 837,571.00 per annum net of taxes

Context

Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. Movement Operations Units in various IOM Country Offices, coordinated under the Movement and Pathways Division/Resettlement and Movement Management (RMM) Unit in the Department of Mobility Pathways and Inclusion at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization’s programmes.

Under the direct supervision of Senior Staff Travel Associate, the Staff Travel Assistant will be responsible and accountable for providing support and assistance in the day-to-day operations of the Staff Travel Coordination (STC) Unit.

Required Qualifications and Experience

Education

• Bachelor’s degree in Business Administration or related fields from an accredited institution with three years of relevant professional experience; or,

• High School degree with five years of relevant professional experience

  Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience:

• Three years of relevant working experience in the travel industry in the international setting, including familiarity with international travel practices and procedures; and,
• High level of customer service orientation gained from working in the travel industry

Skills:

• Strong computer skills – Microsoft Office products and internet;
• High efficiency in the use of Amadeus GDS program is required;
• Past experience with Staff Travel-related databases and systems (including ATOMS and Travel Request (TR) system) is a distinct advantage;
• Knowledge of and work experience in administrative and travel functions in other international organizations or in the field is desirable.
• Attention to detail, ability to organize paperwork in a methodical way;
• Discreet, details and clients-oriented, patient and willingness to learn;
• Good communication and administrative skills, especially in a multilingual setting; good writing skills;
• Knowledge of IOM/UN regulations, policies and procedures;
• Ability to work effectively and harmoniously within a team of colleagues from varied cultures and professional backgrounds;
• High sense of responsibility and motivation;
• Ability to work with minimum supervision against tight deadlines; and,
• Willingness to work on shifting schedules and overtime based on operational exigencies is required.

How to Apply:

Interested candidates are invited to submit their applications by 18 June 2025 at the latest, referring to this advertisement.

In order for an application to be considered valid, IOM only accepts online profiles duly completed.

For further information, please refer to: https://www.iom.int/careers-at-mac/vn-020-2025-staff-travel-assistant

IOM welcomes applicants from qualified individuals, irrespective of their race, religion, skin, color, nationality, disability status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic.

Only shortlisted candidates will be contacted.

FEES

IOM does not charge any fees at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.