Scope of Work

The Operations Officer (OO) will be dedicated to supporting specific projects and programmes, providing operational planning, logistics and administrative support to all aspects of the project cycle (identification, proposal development, teaming, implementation and close-down) including editing and drafting of deliverables. The OO will also contribute to internal business projects and activities within the Operations team, gaining experience across business functions. This role would particularly suit someone with a demonstrated proficiency in MS Excel, and an interest in Data Knowledge Management. The role will be line managed by the Manager, Security and Risk based in the London office.

Terms of Reference

1. Project Delivery Support (80%)

The OO will work principally to ensure the smooth running of a range of Integrity’s projects, by providing support to all aspects of delivery. The number of projects being supported vary in number, size, technical focus, and geography. Tasks may include:

Project Management Support

• Project Planning: Maintaining a detailed overview of all planned and live project work, timelines and milestones. Coordinate plans across large and decentralised teams.
• Risk Management: Actively supporting risk management, including identification and logging of risks according to company standard operating procedures. Maintain a relevant contextual understanding of projects. Support due diligence and vetting procedures.
• Financial Management: Support the financial administration of projects, including managing invoicing processes, expenses reconciliation and budget management and reporting.

Project Delivery

• Written Deliverables: Contributing to report drafting, editing and formatting. Quality assurance of select written deliverables. Research support on specific projects.
• Meetings and Events: Supporting scheduling and logistical arrangements for engagement and major events with project stakeholders, across the projects’ countries of operation.
• Knowledge Management: Maintaining project-specific and company-focused digital knowledge management platforms (Podio). Maintaining streamlined and well-organised electronic project folders on SharePoint.

Team Delivery

• Consultant Management: Manage consultant contracts, track delivery time and collate timesheets across projects. Liaise with consultants and clients to prepare and process timesheets and invoices.
• Travel Support: Ensuring the smooth deployment of staff, consultants and resources through the procurement of flights, visas, letters of entry, consultant deployment checklists, and movement of funds.
• Duty of Care: Provision of operational and duty of care support to deployed project teams, including deployment, check-ins, and recovery management.

How to Apply:

If you are interested in applying for this position, please complete the application form at www.integrityglobal.com/apply and attach a CV and Cover Letter, explaining why you are suitable for and want the role. Applications submitted without a cover letter will not be considered.

The closing date for applications is Friday 16th May 2025. However, we will review candidates on a rolling basis and the vacancy may be filled before this deadline. We encourage early applications. Please be advised that only shortlisted applicants will be contacted.

Candidates must have the right to work in the UK.