IMPACT INITIATIVES

IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED’s operational support in its fields of intervention.

We are currently looking for an Information Management Officer (IMO) to support our team in the occupied Palestinian territory (oPt):

Position: Information Management Officer (IMO) Site Management Cluster

Contract duration: 6 months

Starting Date: 1 May 2025

Location: Amman, Jordan

POSITION PROFILE

Under the joint supervision of the Site Management Cluster (SMC) Co-Coordinators and IMPACT’s Research Manager, the Information Management Officer (IMO) will support the SMC in Gaza by strengthening data systems, improving information flows, and enhancing coordination and gap analysis in a rapidly changing emergency context. This role offers a unique opportunity to directly contribute to the cluster’s effectiveness by supporting evidence-based planning and coordination. The IMO is expected to engage independently with cluster partners and maintain a solid knowledge on CCCM. The position requires strong technical skills in data management and analysis, excellent coordination and communication abilities, and a flexible, solutions-oriented mindset. Given the fluidity of the context, the ability to rapidly shift priorities and manage multiple tasks is essential. An interest in humanitarian coordination and contextual developments in oPt is strongly preferred.

REQUIREMENTS

• Excellent academic qualifications, including a Master’s degree in relevant discipline (such as library or geographic sciences, including information technology and statistics), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation;
• 2 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.;
• Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;
• Knowledge of the humanitarian community, specifically with regards to inter-agency coordination;
• Experience in the context of partnership building and consensual decision-making;
• Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity;
• Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports;
• Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement;
• Ability to compile, triangulate and holistically analyse diverse and large datasets;
• Experience with handling confidential and sensitive data and demonstrated;
• Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds;
• Resilience, stress tolerance and ability to work under difficult conditions;
• Fluently spoken and written English is mandatory. Arabic an asset;
• Data capture and analysis :
  • MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions;
  • Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications
  • Mapping (Asset) : ArcGIS, QGIS, Basic understanding of geospatial data management, analysis, and map making processess.

COMPENSATION AND BENEFITS

• For this position, salary between 2’220 CHF and 2’280 CHF monthly (before income tax), etc as well as a monthly living allowance of 300 USD NB – IMPACT salaries are strictly determined by our salary grid depending on the grade of the position and the level of education of staff. A location-dependent security and/or isolation adjustment is then applied as a recognition that some staff are required to work in difficult places where living and working conditions are much more difficult than elsewhere.
• Accommodation and food provided in the guesthouse.
• Enrolment in Swiss private pension fund (Swisslife – approx. 9.975% of staff gross salary), health insurance, life insurance and repatriation assistance.
• Flight tickets every 6 months & visa fees covered (in-country travel costs and professional expenses are fully covered).
• Contribution to the luggage transportation: between 20 and 100 kgs, depending on the length of the contract (+ luggage and personal property insurance)
• Annual leave of 36 days per year. Public holidays of the country of assignment. Family/compassionate leave when applicable.
• Predeparture induction – 3 days at IMPACT Initiatives’s HQ in Geneva + one week pre-departure training in ACTED HQ in Paris, including a 4-days in situ security training;
• IMPACT prioritizes the psychological safety of its staff and the health insurance provided covers, among others, up to 1000 € per year of psychosocial counselling fees.

How to Apply:

Please apply for the position directly on the website: Information Management Officer (Link for External Applicants) | Impact